Freshdesk alternatives
6 resources that do what Freshdesk does: compare pricing, platforms and what each one does best.
Quick comparison
| Resource | Pricing | From | Platforms | Origin |
|---|---|---|---|---|
 FreshdeskThe one you searched | Free trial | $19 per month | WebiOSAndroidAPI | 🇺🇸 United States |
 Zoho Desk | Freemium | $7 per month | WebiOSAndroidAPI | 🇮🇳 India |
 Zendesk | Free trial | $19 per month | WebiOSAndroidAPI | 🇺🇸 United States |
 Intercom | Free trial | $29 per month | WebiOSAndroidAPI | 🇺🇸 United States |
 HubSpot | Freemium | $15 per month | WebiOSAndroidAPI | 🇺🇸 United States |
 Salesforce | Free trial | $25 per month | WebiOSAndroidAPI | 🇺🇸 United States |
 Chatwoot | Freemium | $19 per month | WebiOSAndroidAPI | 🇺🇸 United States |
Alternatives picked by the editor
Zoho Desk
Freemium · From $7
Help desk with a free plan, AI and the whole Zoho ecosystem
- Free plan for up to 3 agents
- Paid plans from about US$7 per agent per month
- Dense interface: lots of options and a real setup effort
Zendesk
Free trial · From $19
Help desk with tickets, messaging, voice and AI agents
- Tickets, messaging, voice and help center in one suite
- AI agents are billed only per automated resolution
- The full suite starts around US$55 per agent per month and climbs fast
Intercom
Free trial · From $29
AI-first support: Fin answers and your team takes the hard cases
- Fin is billed per outcome (about US$0.99), not per conversation handled
- Messenger SDKs for web, iOS and Android
- Seats plus per-outcome Fin charges make the bill hard to predict
Also in Help desk
They solve something similar, though the editor didn't mark them as a direct alternative.
HubSpot
Freemium · From $15
Free CRM with marketing, sales and service on one platform
- Generous free plan with unlimited CRM users
- Marketing, sales and service share the same data
- Costs climb quickly on Professional plans and as marketing contacts grow
Salesforce
Free trial · From $25
Enterprise CRM that bends to any sales and service process
- Deep customization of objects, flows and permissions
- AppExchange offers thousands of integrations and apps
- High per-seat pricing, with key features spread across editions and add-ons
Chatwoot
Freemium · From $19
Open-source omnichannel support, self-hosted or in their cloud
- Open source: self-host it with no license fee
- Web chat, email, WhatsApp, Instagram, Messenger, Telegram and SMS in one inbox
- Self-hosting means handling updates, backups and security yourself
