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Zoho Desk alternatives

6 resources that do what Zoho Desk does: compare pricing, platforms and what each one does best.

Zoho Desk listing

Quick comparison

ResourcePricingFromPlatformsOrigin
Zoho DeskThe one you searchedFreemium$7 per month
WebiOSAndroidAPI
🇮🇳 India
ZendeskFree trial$19 per month
WebiOSAndroidAPI
🇺🇸 United States
HubSpotFreemium$15 per month
WebiOSAndroidAPI
🇺🇸 United States
FreshdeskFree trial$19 per month
WebiOSAndroidAPI
🇺🇸 United States
SalesforceFree trial$25 per month
WebiOSAndroidAPI
🇺🇸 United States
ChatwootFreemium$19 per month
WebiOSAndroidAPI
🇺🇸 United States
IntercomFree trial$29 per month
WebiOSAndroidAPI
🇺🇸 United States

Alternatives picked by the editor

  • Zendesk

    Free trial · From $19

    Help desk with tickets, messaging, voice and AI agents

    • Tickets, messaging, voice and help center in one suite
    • AI agents are billed only per automated resolution
    • The full suite starts around US$55 per agent per month and climbs fast
  • HubSpot

    Freemium · From $15

    Free CRM with marketing, sales and service on one platform

    • Generous free plan with unlimited CRM users
    • Marketing, sales and service share the same data
    • Costs climb quickly on Professional plans and as marketing contacts grow
  • Freshdesk

    Free trial · From $19

    Tickets, automations and AI for small and midsize support teams

    • Growth plan from about US$19 per agent per month
    • Freddy AI Agent includes the first 500 sessions
    • Freddy Copilot costs extra, around US$29 per agent per month

Also in Help desk

They solve something similar, though the editor didn't mark them as a direct alternative.

  • Salesforce

    Free trial · From $25

    Enterprise CRM that bends to any sales and service process

    • Deep customization of objects, flows and permissions
    • AppExchange offers thousands of integrations and apps
    • High per-seat pricing, with key features spread across editions and add-ons
  • Chatwoot

    Freemium · From $19

    Open-source omnichannel support, self-hosted or in their cloud

    • Open source: self-host it with no license fee
    • Web chat, email, WhatsApp, Instagram, Messenger, Telegram and SMS in one inbox
    • Self-hosting means handling updates, backups and security yourself
  • Intercom

    Free trial · From $29

    AI-first support: Fin answers and your team takes the hard cases

    • Fin is billed per outcome (about US$0.99), not per conversation handled
    • Messenger SDKs for web, iOS and Android
    • Seats plus per-outcome Fin charges make the bill hard to predict
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