What it is
AnyChat is a support and messaging platform for teams: it brings website chat, WhatsApp, Instagram and Messenger into a shared inbox, with ticketing, a knowledge base, a no-code bot builder and WhatsApp campaigns. You can pick the AI provider, such as OpenAI, Gemini or Claude. It's a lesser-known option with a free plan to try it out.
How to use it
- Connect your channels: WhatsApp, Instagram, Messenger and your website chat.
- Turn emails into tickets and assign them with automatic rules.
- Build a no-code bot and choose which AI model powers it.
- Send WhatsApp campaigns to your contacts.
What it's good for
- A phone store handling WhatsApp and Instagram with a team of two or three.
- A small support team that wants tickets and a knowledge base without paying for a pricey help desk.
- A business that wants to choose the AI model behind its support chatbot.
Pros
- Free plan with live chat for your website
- Choose your AI provider: OpenAI, Gemini, Claude, DeepSeek and more
- Tickets, knowledge base, bots and campaigns in one tool
- Documented REST API and webhooks
Cons
- Lesser known: few public reviews or case studies to compare it against
- The free plan covers live chat only and keeps 30 days of history
