What it is
Confluence is Atlassian's wiki for documenting processes, projects and decisions in spaces organized by team or department. It shines at companies already on Jira: pages and tickets link to each other, and Rovo, its AI, searches and answers across both. It ships with templates for requirements, meeting notes and retrospectives, plus whiteboards and databases.
How to use it
- Organize docs into spaces by team, project or department.
- Use templates for product requirements, meeting notes and retrospectives.
- Link pages to Jira tickets so context travels with the work.
- Ask Rovo to find answers across your pages and connected apps.
- Set permissions by space and page to control who can view and edit.
What it's good for
- A software company already on Jira that wants technical docs tied to every sprint.
- An IT department maintaining manuals, policies and procedures with access control.
- A product team writing requirements, gathering feedback and logging decisions in one place.
Pros
- Native Jira integration to link docs and tickets
- Free plan for up to 10 users
- Granular permissions by space and by page
- Ready-made templates for requirements, meeting notes and retros
Cons
- Editing and navigation feel more rigid than Notion or Slite
- Without Jira, much of its edge goes away
- Advanced admin and security features are Premium and Enterprise only
