What it is
Acuity Scheduling is Squarespace's online appointment system for businesses that sell their time: clinics, studios, coaches and salons. Beyond the calendar, it handles intake forms, packages, memberships, gift certificates and payment at booking. Unlike Calendly, it's built for serving clients rather than coordinating work meetings.
How to use it
- Publish your schedule with services, durations, prices and available staff.
- Collect details before the appointment with custom intake forms.
- Take payment at booking or sell packages and memberships with Stripe, Square or PayPal.
- Cut no-shows with email and text reminders.
- Embed your scheduler on your website or share it with a link.
What it's good for
- A physical therapy clinic with three therapists and appointments of different lengths.
- A beauty salon selling session packages and gift certificates.
- An online nutritionist who asks for a questionnaire before the first consultation.
Pros
- Intake forms, packages and gift certificates included
- Handles multiple staff, locations and appointment types
- Email and text reminders to reduce no-shows
- Stripe, Square or PayPal payments at booking
Cons
- No free plan, only a trial
- Text reminders and multiple staff calendars are on higher tiers
- International gateways only, with no local Latin American payment methods
