Benchmark: business tools for a small company in Latin America
Seven areas —sales, invoicing, payments, support, storefront, automation and projects— with our top picks marked.
8 lists and stakks40 resourcesUpdated Oct 3, 2026
What for
Compare, area by area, the tools a Latin American small business uses to sell, get paid, invoice and support customers.
Who it's for
If you run a small business or team and want to sort out your tools without overpaying, this list helps you decide where to start.
Online store Agency Accountant Sales teamHow to read the marks
- Top pick: what we recommend first.
- Reference: a good option to compare.
This benchmark groups tools by the job they do. In each group, ● marks our first pick for a small business in the region and ○ a good alternative depending on your case; the rest are solid options worth knowing.
You don't need one tool from every group on day one. Start with the area that eats most of your time today and add the others once the first one works.
List
Sales & CRM
Where every customer, conversation and open deal lives.
HubSpotFree CRM to get started
KommoMessaging-first sales
PipedriveVisual sales CRM that keeps every follow-up on track
Zoho CRMFull, customizable CRM at small-business prices, inside the Zoho suite
Bitrix24CRM, tasks, team chat and video calls in one workspace
AttioFlexible CRM that builds your customer base from email and calendar
List
Invoicing & accounting
E-invoices that are valid in your country and up-to-date books.
AlegraSeveral countries in the region
Bind ERPCloud ERP for Mexican small businesses, with CFDI, inventory and accounting
ClickBalance OneERP, CRM, point of sale and AI in one desktop app for Mexican businesses
Zoho BooksAccounting and CFDI e-invoicing for Mexican small businesses, free to start
QuickBooksCloud accounting for small businesses, with your bank accounts connected
XeroOnline accounting with no per-user fees and fast bank reconciliation
List
Payments
Cards, bank transfers, cash and payment links, with installments where available.
Mercado PagoGet paid by link, QR code, card reader or online checkout from one account
StripeFor online payments and subscriptions
ClipCard terminal in Mexico
ConektaOnline payments for Mexico: cards, cash, SPEI and interest-free installments
PayPalGet paid by customers at home and abroad with an account buyers trust
AdyenPayments for businesses selling online, in store and across many countries
List
Support & WhatsApp
A shared inbox for WhatsApp, website chat and email.
ChatwootOpen source
Respond.ioAI-powered team inbox for WhatsApp, Instagram, TikTok and more
WatiWhatsApp Business API, ready to sell and support without code
TidioLive chat and an AI agent for online stores and small websites
ZendeskHelp desk with tickets, messaging, voice and AI agents
IntercomAI-first support: Fin answers and your team takes the hard cases
List
Online store
Your catalog, cart and checkout, with regional shipping.
TiendanubeOnline store built for Latin America, with local payments and shipping
ShopifyBuild your online store and sell on the web, social and in person
WooCommerceFree plugin that turns your WordPress site into an online store
WixBuild your website and store with a visual editor and templates
BigCommerceEcommerce platform for growing brands, with B2B and headless options
List
Automation
Get your tools talking to each other without copy and paste.
MakeVisual automations with routers and filters across 3,000+ apps
n8nAutomate workflows and AI agents visually, with code when you need it
ZapierConnect thousands of apps and automate tasks without code
ActivepiecesOpen-source flows, agents and tables, in their cloud or on your server
PipedreamManaged-auth integrations for your workflows and AI agents
List
Projects & docs
Tasks, processes and team knowledge in one place.
NotionNotes, wikis, projects and databases in one AI workspace
ClickUpTasks, docs, chat and goals in one work app
AirtableDatabases as easy as a spreadsheet, with views and automations
AsanaTeam projects, tasks and goals connected in one place
monday.comVisual boards to run projects and processes for any team
Stakk
Stack for an online store in Mexico
Store, payments with meses sin intereses, CFDI invoicing with inventory, plus WhatsApp and email updates: five apps passing orders, payments and stock.
Shopify→
Bind ERPOrders
Bind ERP→
ShopifyStock levels
Conekta→
ShopifyConfirmed payments
Shopify→
WatiOrder status
Shopify→
MailchimpCustomers and purchases
Apps that aren't in a list
They come in this collection's stakks but don't appear in any of its lists.